Archives

A recipe for how to make someone’s blood boil.  And how to cool it down in 3 simple steps. Note: This is Part 6 of a 10-part series on feedback.  I’ve compiled the entire series in a [...]

Which is worse: criticism or indifference? Note: This is Part 5 of a 10-part series on feedback.  I’ve compiled the entire series in a free book you can download here. We’ve discussed [...]

Breaking down effective feedback: 7 practical steps that can be executed in less than 1 minute. Note: This is Part 4 of a 10-part series on feedback.  I’ve compiled the entire series in a [...]

Just add one word — “because” — to make your appreciation of others meaningful. Have you ever been told “great job,” but it felt like something was empty or missing?  Or [...]

One simple thing you can say to eliminate 90% of problems when you’re delivering feedback. Note: This is Part 3 of a 10-part series on feedback.  I’ve compiled the entire series in a [...]